Return & Refund Policy

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At GadgetGalaxyTech, we strive to ensure you are fully satisfied with your purchase. If you’re not entirely happy, we’re here to help with a smooth return and refund process.

✅ Eligibility for Returns

You may return a product if it meets the following conditions:

• The item is unused, unopened, and in its original packaging
• The return is initiated within 7–30 days of the delivery date (choose based on your business model)
• You provide proof of purchase (order ID or receipt)

❌ Non-Returnable Items

We do not accept returns for:

• Opened or used items (unless defective)
• Items marked Final Sale
• Gift cards or downloadable software
• Items damaged due to misuse, accident, or normal wear and tear

💳 Refunds

Once we receive and inspect your return:

• We will notify you of the approval or rejection of your refund
• If approved, a refund will be issued to your original payment method within 5–10 business days

Note: Shipping fees are non-refundable. Currency exchange or bank processing fees may apply depending on your location.

🔄 Exchanges

If you received a damaged or defective item, we’ll gladly replace it.

To request an exchange, contact us within 48 hours of delivery with:

• Your order number
• Clear photos of the damage or defect

🚚 Return Shipping

• Customers are responsible for return shipping costs unless the item arrived damaged or was incorrect.
• We recommend using a trackable shipping method to avoid loss in transit.

🛑 Cancellations

• Orders can be cancelled within 24 hours of purchase.
• After 24 hours, the order may already be in processing or shipping and cannot be cancelled.

📩 How to Start a Return

To initiate a return, email us at:

📧 support@gadgetsgalaxytech.com

Include:

• Your full name
• Order number
• Reason for return
• Any relevant photos (if item is damaged)

We appreciate your trust in GadgetGalaxyTech, and we’re committed to making your shopping experience worry-free.